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Knowledge baseMarketingGetting Started w/ Ad Manager

Overview of Ad Manager

Ad Manager in Chat To Clients CRM is a centralized tool that allows agencies and sub-accounts to create, manage, and track advertising campaigns across multiple platforms in one place.


It simplifies digital advertising by consolidating workflows, providing actionable insights, and helping agencies deliver measurable results to their clients.


TABLE OF CONTENTS


What is Ad Manager?


Ad Manager brings Facebook, Instagram, Google, and LinkedIn Ads together into one easy-to-use dashboard.

Instead of switching between different ad platforms, users can create campaigns, track performance, and optimize results — directly within Chat To Clients CRM. This saves time, reduces complexity, and makes professional advertising accessible for businesses of all sizes.


Ad Manager enables both agencies and sub-accounts to run high-performing campaigns and analyze performance without leaving the Chat To Clients CRM platform.


Supported Platforms and Campaign Types


Ad Manager supports multiple platforms and ad types. The table below outlines what objectives and formats are available on each platform.


Platform

Campaign Objectives

Ad Formats Supported

Meta (Facebook & Instagram)

Lead Generation, Website Traffic, Engagement, Sales

Single Image, Video, Carousel (up to 10), Lead Forms, Conversation Forms

Google Ads

Search Campaigns, Demand Generation (coming soon)

Search Ads, Image, Video, Carousel (Demand Gen)

LinkedIn Ads

Lead Generation, Website Visits

Single Image, Video, Carousel, Lead Forms


Key Benefits of Ad Manager


Ad Manager provides powerful advantages for both agencies and sub-accounts by simplifying campaign execution, improving transparency, and enabling measurable results.









Pricing & Access


Ad Manager is available free for agencies, giving them flexibility to resell access to sub-accounts and create new revenue opportunities.


Key Details






Agencies can manage Ad Manager availability and pricing in three places:













How to Set Up Ad Manager


Follow these steps to set up Ad Manager and start running campaigns:


Access Ad Manager:


From your Chat To Clients CRM dashboard, navigate to Marketing → Ad Manager.




Connect Ad Accounts:


Click Connect Accounts and follow the prompts to link your Facebook, Instagram, Google, or LinkedIn Ads account.



Set Permissions


Ensure correct permissions are granted for creating and managing campaigns.



Create a Campaign


Choose the platform (Facebook, Instagram, Google, or LinkedIn). Define your campaign objective (e.g., Awareness, Traffic, Conversions, or Lead Generation). Set audience targeting, budget, and schedule.



Monitor Results


Track performance metrics such as impressions, clicks, conversions, and spend in the Ad Manager dashboard.


Frequently Asked Questions


Q: Do agencies pay for Ad Manager?

No. Agencies get free access to Ad Manager. They may choose to resell it to sub-accounts.


Q: What platforms are supported in Ad Manager?

Currently supported platforms are Facebook, Instagram, Google, and LinkedIn Ads.


Q: Can agencies set their own pricing for sub-accounts?

Yes. Agencies can define pricing in the Reselling tab, Sub-Account Reselling tab, or SaaS Configurator.


Q: Where can sub-accounts see their reports?

All performance reports are available within the Ad Manager dashboard in real-time.


Q: Do sub-accounts provide their own ad budgets?

Yes. Each sub-account is responsible for its own ad spend budget.

Last updated Wed, 15 Oct, 2025 at 6:57 AM