Chat To ClientsHelp Center

How can we help?

Knowledge base › Email › Chat To Clients Email

Email Domain Warm-Up: Automated Email Warm-Up

Email Deliverability · Beta
Email Domain Warm-Up: Automated Email Warm-Up
Build a trusted sender reputation for your dedicated domain automatically and improve inbox placement safely.
What You'll Learn

This guide explains how the platform's automated domain warm-up works, how to request beta access, how to enable it on your dedicated sending domain, how to read the warm-up reports, and how to pause or stop warm-up.

Domain warm-up is the process of gradually increasing your daily email volume to build a trusted sender reputation with inbox providers like Gmail, Outlook, and Yahoo.

Table of Contents
1
Why Domain Warm-Up Matters
2
How Automated Email Warm-Up Works
3
Who Can Use It and When Warm-Up Starts
4
How to Access Email Warm-Up (Beta)
5
How to Enable Domain Warm-Up
6
Domain Warm-Up Report
7
How to Pause or Stop Domain Warm-Up
8
Google Postmaster Integration (Recommended)
9
Frequently Asked Questions
Video Walkthrough
1

Why Domain Warm-Up Matters

Inbox providers are cautious with domains that suddenly start sending large volumes. Without proper warm-up, new domains are more likely to:

  • Be flagged as spam
  • Experience high bounce or complaint rates
  • Face email delivery blocks or delays
Good to Know

The platform automates this entire process so you can build trust with inbox providers and maximize deliverability without manually managing send volumes.

2

How Automated Email Warm-Up Works

Email Domain Warm-Up is fully automated. Instead of manually sending emails and increasing volume yourself, the platform uses dedicated warm-up mailboxes on your domain that:

Gradually increase daily sending volume — ramping up toward your selected daily goal.
Simulate natural conversations — emails look and behave like real correspondence.
Send replies in threads — building authentic back-and-forth engagement.
Mark emails as important — sending positive signals to inbox providers.
Remove emails from Spam — rescuing warm-up emails that land in spam ("Saved from spam").
Maintain ongoing engagement — keeping your reputation healthy over time.

Together, these signals build a strong sender reputation with providers like Gmail, Outlook, Yahoo, and others — improving inbox placement over time ?

3

Who Can Use It and When Warm-Up Starts

Availability
Agencies and sub-accounts with dedicated domains

Email warm-up is available for both agency and sub-account dedicated sending domains.

Existing Domains
Warm-up must be enabled manually

When you enable warm-up on an existing domain, the system automatically analyzes past email activity and Google Postmaster reputation data (if integrated) to plan the warm-up.

Prerequisite

The domain must be verified and its SSL certificate must be issued before you can start warm-up. Unverified domains show "Verify the domain and wait for its SSL certificate before starting warm-up" instead of the Start warm-up button.

4

How to Access Email Warm-Up (Beta)

Email Warm-Up is currently in beta. To get access, submit a request using the form below. Once your request is approved and the feature is enabled on your account, the Start warm-up option will appear on your dedicated domain cards.

Request Email Warm-Up Access →
Note

Once Email Warm-Up is enabled on your account, the daily sending limit ramp currently shown on your dedicated domain will be removed. Automated warm-up takes over building your sender reputation instead.

Setup Guide
Start warm-up in a few clicks
Pick a daily goal and the platform handles mailboxes, volume ramp-up, and engagement for you.
5

How to Enable Domain Warm-Up

Step 1
Open your Dedicated Domain settings

Go to Agency Settings or Sub-Account Settings → Email Services → SMTP Service, then open the Dedicated Domain and IP tab. (Email Warm-Up must first be enabled on your account — see How to Access Email Warm-Up.)

Step 2
Click Start warm-up on your domain

Find your domain card and, under Domain Warm-Up, click Start warm-up. A "Warm up <your domain>" popup opens.

Step 3
Select your daily goal

Under Daily goal, click Change and pick a volume from the Daily warm-up limit dropdown (for example, 10,000 or 25,000 emails a day), then click Done. Sending increases gradually up to this amount — it is not a guaranteed daily volume.

Step 4
Review your warm-up mailboxes

Based on the volume you select, the platform creates the required number of warm-up mailboxes (for example, a 25,000/day goal uses 5 mailboxes, each with a 5,000/day sending cap). We create and manage these mailboxes for warm-up — they are not your customers' inboxes.

Step 5
Click Start warm-up

Click Start warm-up to confirm. The domain card's Domain Warm-Up badge changes to Warming up.

Keep Sending as Usual

You can continue sending emails as usual while warm-up is running. Warm-up continues in parallel until you pause or stop it.

Heads up

If the domain is already enrolled, you'll see a "Warm-Up is already set up" message. Click Done and open its report from the domain card instead.

6

Domain Warm-Up Report

At a Glance
Domain card summary

Once warm-up is enabled, each domain card shows warm-up performance at a glance: Health score (0–100), Deliverability (inbox placement rate), and Sent today against your daily goal.

Detailed Report
Click View report

Click View report on the domain card to open the full Domain warm-up page.

Report ItemWhat It Shows
Domain health scoreOverall health of this domain on a 0–100 scale.
DeliverabilityInbox placement rate of warm-up emails.
Sent todayWarm-up emails sent today, with progress toward your daily goal.
DNS recordsStatus of SPF, DKIM, DMARC, and MX records (green = configured, red = missing or invalid).
Warm-Up performance"Landed in inbox" chart comparing emails delivered to Inbox vs Saved from spam, filterable by time period (e.g. Week).
Warm-Up mailboxesEach warm-up mailbox with its from name, status, deliverability, and sent today vs daily cap.
Mailbox Report
Drill into a single warm-up mailbox

Click View report next to any mailbox to see its deliverability, sent today vs daily sending cap, sender name, language, and created date. The performance chart has Landed in inbox, Activity, and By provider tabs. Use Update mailbox to edit the mailbox details.

7

How to Pause or Stop Domain Warm-Up

  1. Click the three dots (…) on the domain card.
  2. Select Pause warm-up or Stop warm-up.
Note

Use Pause for a temporary break and Stop when you want to end warm-up for the domain. Stopping early can slow down reputation building, especially on newer domains.



8

Frequently Asked Questions

Q: Can I send campaign emails while domain warm-up is running?
Yes. You can continue sending campaigns, workflows, and other emails as usual. Warm-up runs in parallel until you pause or stop it.
Q: Are the warm-up mailboxes my customers' inboxes?
No. Warm-up mailboxes (e.g. team1@yourdomain.com) are synthetic identities that the platform creates and manages only for warm-up. Your contacts do not receive warm-up emails.
Q: Who can use domain warm-up?
Both agencies and sub-accounts can enable warm-up on their dedicated sending domains from Settings → Email Services → SMTP Service → Dedicated Domain and IP.
Q: How do I get access to Email Warm-Up?
Email Warm-Up is in beta. Request access using the Email Warm-Up access request form. Once it's enabled, you'll see Start warm-up on your dedicated domain cards.
Q: What happens to my current daily sending limit ramp?
Once Email Warm-Up is enabled on your account, the daily sending limit ramp currently shown on your dedicated domain is removed.
Q: Why don't I see the Start warm-up button on my domain?
The domain must be verified and have an issued SSL certificate first. Use Verify Now on the domain card (or Verify domain from the three-dot menu), wait for SSL to show SSL Issued, and then start warm-up.
Q: Will warm-up send my full daily goal from day one?
No. Sending starts small and increases gradually up to your selected daily goal. The goal is a ceiling, not a guaranteed daily volume.
Q: How many warm-up mailboxes will be created?
It depends on the daily goal you select. The popup shows the mailbox count before you confirm — for example, a 25,000 emails/day goal uses 5 mailboxes with a 5,000/day cap each.
Q: My report shows 0% deliverability and 0 sent today. Is something wrong?
Not necessarily. Right after warm-up starts — or early in the day — metrics may still be at zero. Data fills in as warm-up emails are sent and engagement is recorded. Check back after a day or two.
Q: What does "Warm-Up is already set up" mean?
The domain is already enrolled in warm-up. Click Done and open its report from the domain card using View report.
Q: Some DNS records show in red in the report. What should I do?
Red records (for example DMARC or MX) are missing or not configured correctly. Add or fix them with your DNS provider. Complete SPF, DKIM, DMARC, and MX setup improves your domain health score and deliverability.
Q: Can I change a warm-up mailbox's sender name?
Yes. Open the mailbox from the domain warm-up report via View report, then click Update mailbox to edit its details.
Q: Do I need Google Postmaster Tools to use warm-up?
No, but it's recommended. When connected, the system uses Postmaster reputation data when enabling warm-up on existing domains and gives you extra visibility into spam rates, authentication, and delivery errors.
Last updated Tue, 13 Oct, 2026 at 1:58 AM