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How to Customize Your Prospect Report Layout

Personalize your Prospect Reports in Chat To Clients CRM by choosing which sections to display and controlling the order they appear. This allows you to tailor Marketing Audit Reports to match your sales strategy, highlight priority insights, and remove unnecessary data. You can set a global default layout for all reports or customize a single report without affecting others.


TABLE OF CONTENTS


What is Prospect Report Layout Customization?


Prospect Report Layout Customization allows you to control the structure of your Marketing Audit Reports generated through the Prospecting tool in Chat To Clients CRM. You can enable or disable report sections and reorder them to better support your presentation flow. This ensures your reports align with your agency’s sales process and client focus areas while maintaining flexibility for one-off adjustments.


Key Benefits of Prospect Report Layout Customization


Customizing your report layout ensures your Prospect Reports present insights in a way that strengthens your pitch and aligns with client priorities.


Global Report Layout (Default for All Reports)


Global layout settings define the default structure used in Prospect Reports moving forward. This is ideal for agencies that want consistency across all sales presentations.


Access the Global Report Layout Settings


Properly configuring your global layout ensures every new report follows your preferred structure automatically.

  1. Go to Marketing

  2. Select Prospecting

  3. Click Prospect Accounts

  4. Open the Settings tab

  5. Select Report Settings



This screen displays the Customize Report Layout panel, where you can control section visibility and order.


Adjust Section Visibility


Controlling section visibility allows you to remove content that doesn’t align with your sales focus.


Example: Hide Techno Stack if your agency focuses strictly on SEO and reputation services.


Reorder Sections


Reordering sections allows you to guide prospects through insights in a strategic order.


Example: Move Overall Score to the top to immediately show impact metrics.


Save Your Global Layout


Saving ensures your structure becomes the default for reports using the standard layout.

  1. Click Save

  2. The updated structure becomes your default layout for future reports


Important:


You can return to these settings anytime to update, reorder, include, or exclude sections.


Customize a Specific Report Only


When you need a different structure for a single prospect, you can adjust that report without changing your global settings.


Access Section Controls Inside a Report


Per-report customization allows flexibility for unique sales situations while preserving your standard template.

  1. Open the desired Marketing Audit Report

  2. Click Sections in the top-right corner



The Sections panel allows you to:


Apply = Changes affect this report only


Your global layout remains unchanged.


How To Set Up Prospect Report Layout Customization


Setting up your layout correctly ensures your reports consistently reflect your agency’s positioning and priorities.


To Configure a Global Default Layout

  1. Navigate to Marketing → Prospecting → Prospect Accounts

  2. Click Settings

  3. Select Report Settings

  4. Enable or disable sections as needed

  5. Drag sections into your preferred order

  6. Click Save


To Customize an Individual Report

  1. Open the specific Marketing Audit Report

  2. Click Sections

  3. Reorder or hide sections

  4. Click Apply


Verify Changes

Note:
Some report improvements are applied through backend processing. Existing reports may need manual refresh before updated results appear.

Section order and visibility apply to:


Frequently Asked Questions


Q: Do global layout changes affect all reports?

Global changes become the default layout for reports moving forward that use the standard structure.


Q: Can I hide a section for just one report?

Yes. Use the Sections panel inside that specific report and click Apply.


Q: Will previously customized reports update if I change the global layout?

No. Reports that were individually customized retain their own layout settings.


Q: Does the section order affect the exported PDF?

Yes. The section order and visibility apply to both the web report and the exported PDF.


Q: What happens if I remove a section by mistake?

Return to either the global layout settings or the report’s Sections panel and re-enable the section.


Q: Why aren’t my layout changes appearing?

Confirm you clicked Save (global) or Apply (individual report), then click Refresh. If the issue continues, clear your browser cache.


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Last updated Fri, 13 Mar, 2026 at 5:31 AM