Industry Playbook - Dental Practice/Dentistry
The roadmap for growing a local Dentistry online is simple: capture new leads, conversationally convert those leads into patients, turn those new patients into positive reviews, and then reactivate those patients into repeat visitors. Here’s the playbook:
Capture More Leads
- Install the SMS Webchat Widget on the Dental Practice’s website.
- Integrate the Dental Practice’s Google Business Profile to activate Google Chat
- Activate The Missed-Call Text-Back so that any unanswered calls to the Dental Practice immediately receive a text message saying, “Sorry we missed your call - how can we help?”
Nurture Leads into Bookings
- Configure helpful Text Snippets for phrases & links the Dental Practice often sends to people.
- Activate Conversation AI so the Dental Practice has a fully trained, always-on assistant to conversationally convert leads into bookings.
Turn Leads into Patients
- Configure Payment Integration for Payment Forms, Paid Appointment Calendars, Text-2-Pay, and Tap-2-Pay.
Turn Patients into Positive Reviews
- Configure Email & SMS Review Request Templates so the Dental Practice can quickly & easily request reviews with the tap of a button.
Turn Patients into Repeat Visitors
- Configure Newsletter Email Template so the Dental Practice can easily send out news, updates, and promotions to their contacts.